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justinw View Drop Down
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Joined: 08 Dec 2011
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Post Options Post Options   Quote justinw Quote  Post ReplyReply Direct Link To This Post Topic: Virtual Licensing
    Posted: 29 May 2012 at 2:37pm
Question:  I just bought a virtual license that I've installed on Hyper V (Virtual Server), I'm getting an error message that is telling me I do not have enough licenses installed though.  Why is this happening?

Answer:  When running inside a virtual machine the software doesn’t have access to the actual hardware and it relies only on the info provided by the hypervisor.

The Ecrion license administrator will register the logical processors as physical.  Each Virtual License should accommodate up to 4 virtual CPU's.  

Specifically, XF Renderer will use the number of CPUs reported by the BIOS. When installed in a non-virtualized OS, this is the most reliable method of determining the number of sockets.

In a virtualized OS, hypervisors may have different ways of emulating the BIOS and deciding what will be presented to the guest OS as a physical CPU.

The problem doesn't stop there however. Some hypervisors can dynamically change the number of virtual CPUs depending on the load of the VM.

Because operating in a VM environment presents unique challenges, we recommend using per instance licenses.

If you are having issues, remember to check the configuration of your Virtual Machine to ensure that the number of processors is configured correctly and communicate with your account manager to ensure your licenses are appropriate.



Edited by justinw - 01 Jun 2012 at 8:16am
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kuciar View Drop Down
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Post Options Post Options   Quote kuciar Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2012 at 1:22pm
It's my understanding that per-CPU licensing is going away at the end of 2012, and only Virtual licensing will remain. How will this affect your advice about installing XF Rendering Server on a VM system?
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Post Options Post Options   Quote justinw Quote  Post ReplyReply Direct Link To This Post Posted: 18 Dec 2012 at 5:53pm
Hello Kuciar,

The new licensing model should have little to no impact on customers using the software in a virtual environment.  Currently 1 Ultrascale VMware license supports up to 4 logical processors. That will stay the same going forward.  The enterprise Edition will support 1 logical processor per license. Installation of the licenses will remain the same.  We hope this is helpful to you. 
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