If you encounter any problems using Data Aggregation Server 2012, first make sure that the service is started. Next, enable logging with the Log Level set to Debug and try running a job. Review the log file for any errors or warnings. If additional assistance is necessary, refer to the How to Get Help section.
If you are unable to determine the cause please send your file to support@ecrion.com and include a short description of the problem along with a log report and all external files referenced in your document.