Ecrion Omni System (EOS-CCM) is your complete, end-to-end Customer Communications Management solution, integrating all processes involved in the creation and omni-channel delivery of professional documents.
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Learn how CCM Software can help you create and distribute mission-critical customer communications with speed and ease to build brand loyalty, cross-sell and upsell complimentary products and services, and increase your revenues.
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Forward-thinking executives share one basis for all of their customer communication strategies: Change. Whether it’s consumer preferences, industry standards, or government regulation, Customer Communication Management (CCM) is simply management of that change.
With air-tight controls, EOS-CCM helps organizations integrate and centralize document production functionality for brand consistency, compliance, and more efficient workflows.
Business and technical users alike can easily focus on their respective customer engagement challenges with streamlined review and approve methods, sharing of content between production environments, and credential-based access – everyone can make the necessary adjustments at any level, to ensure the delivery of a perfect document.
With EOS-CCM you can:
- Automate, generate and deliver high-volume and ad-hoc statements, invoices, publications, reports, and more.
- Combine transactional data and customer preferences to create interactive statements that your customers can use to dictate custom views and drill down into their activity.
- Produce up to 100 million pages per day with a highly scalable mass volume solution.
- Target traditional (PDF, email, print) and modern (tablet, mobile, etc.) delivery channels simultaneously.