Whitepaper: Customer Communications Management (CCM) Controls


CUSTOMER COMMUNICATION MANAGEMENT: MANAGEMENT OF WHAT ?

CCM offers controls in three main areas: governance, production,    and customer experiences. Download the whitepaper to learn more.

Ecrion Omni System (EOS-CCM) is your complete, end-to-end Customer Communications Management solution, integrating all procedures for the creation and omni-channel delivery of professional documents.


CCM Software controls

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CCM Control Systems offer a consistent way to deliver the right content on the right channel at the right time. See how. 


Forward-thinking executives share one basis for all of their customer communication strategies: Change. Whether it’s consumer preferences, industry standards, or government regulation, Customer Communication Management (CCM) is, in many ways, management of change.

EOS PLATFORM integrates all processes involved in professional document production. Reducing manual input saves time, errors, and cost while increasing your chances of turning a profit with your documents. With Ecrion Omni System you can:

  • produce up to 100 million pages per day in any of 20+ output formats.
  • automate, generate and deliver high-volume and ad-hoc statements, invoices, publications, reports, and more.
  • target traditional (PDF, email, print) and modern (tablet, mobile, etc.) delivery channels simultaneously.
  • meet and exceed customer demands with interactive communications, that your customers can use to dictate personalized views and drill down into their activity.
  • reduce operational costs by saving time and money.

Over 1000 customers and partners globally trust Ecrion, including many Fortune 500 companies.