Whitepaper: Customer Communications Management (CCM) Controls


CCM offers controls in three main areas: governance, production,    and customer experiences. Download the whitepaper to learn more.

Ecrion Omni System (EOS-CCM) is your complete, end-to-end Customer Communications Management solution, integrating all procedures for the creation and omni-channel delivery of professional documents.

CCM Software controls


CCM Control Systems offer a consistent way to deliver the right content on the right channel at the right time. See how. 

Forward-thinking executives share one basis for all of their customer communication strategies: Change. Whether it’s consumer preferences, industry standards, or government regulation, Customer Communication Management (CCM) is, in many ways, management of change.

With air-tight controls, EOS-CCM helps organizations integrate and centralize document production functionality for brand consistency, compliance, and more efficient workflows. 

With EOS-CCM you can

  • Automate, generate and deliver high-volume and ad-hoc statements, invoices, publications, reports, and more.
  • Combine transactional data and customer preferences to create interactive statements that your customers can use to dictate custom views and drill down into their activity.
  • Produce up to 100 million pages per day with a highly scalable mass volume solution.
  • Target traditional (PDF, email, print) and modern (tablet, mobile, etc.) delivery channels simultaneously.

Over 1000 customers and partners globally trust Ecrion, including many Fortune 500 companies.