Ecrion Omni System (EOS-CCM) is your complete, end-to-end Customer Communications Management solution that integrates all processes involved in the creation and omni-channel delivery of professional documents.


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Document Output for Customer Communications Management (DOCCM) software helps organizations facilitate the large scale design, production, and distribution of structured, interactive, and ad-hoc transactional documents.

  • Structured (scheduled, batch output such as monthly bills or statements)
  • Interactive (human interaction mixing custom content with templates for multi-channel output)
  • On-demand (output triggered by multi-channel requests)

According to Forrester ResearchDOCCM platforms will continue to bring better customer experiences, become easier to use, evolve toward broader communication needs, and more tightly integrate with other business applications.

Learn the 7 advantages automating and managing the creation, production, and distribution of large volumes of customer communications have on your organization.


Over 1000 customers and partners globally trust Ecrion, including many Fortune 500 companies.