customer communication management (eos-ccm)

Are you looking for a Customer Communication Management platform? Are you looking for a fully collaborative environment that allows you to govern the entirety of your document production and delivery processes? Does your organization struggle to personalize customer communications? Are you migrating to electronic delivery of transactional customer communications?

Well look no further. The EOS-CCM platform is your complete, end-to-end customer communications management (CCM) solution that integrates every single process involved in the creation and omnichannel delivery of professional documents into a smart, unified, and easy to use platform.

Make every document count with EOS-CCM!

Key Features

The EOS-CCM layer includes all EOS-P and EOS-DA features plus:

  • Complete Customer Communication Management Platform
  • Integrations (Salesforce, MS Dynamics, etc.)
  • Communications (Batch, On-Demand, Interactive)
  • Channels (Print, Email, SMS)
  • Customer Accounts
  • Portal
  • Analytics
  • Alerts
  • HA (High Availability) architecture includes load balancing and failover

One Platform. Unlimited Opportunities.

The EOS platform provides multiple solutions to suit a wide range of enterprise needs.


Produce high volume documents from any data source.


Document automation and assembly for more complex needs.


Customer-centric document production and distribution for multiple scenarios.


Next-gen digital experience content and engagement solution.

Discover More about EOS-CCM

EOS-CCM enables enterprises to deliver all major forms of high-volume, 100% personalized correspondence including: letters, contracts, invoices, statements and more with omnichannel support.

  • Discover more about the benefits of CCM.
  • Click below to see a more detailed EOS Feature Comparison to decide what fits your organization’s needs best.
  • Learn more about how EOS-CCM provides outstanding capabilities for retreiving date from any source to generating documents in real time.

Design Studio

Just like the EOS platform, the Design Studio functionality grows to match your organizations needs and requirements. Now and in the future.

Discover more about how you can use the Design Studio BI Architect and EOS-CCM to create powerful visualizations of your data.

Success Stories and Case Studies

First of all, you guys have provided an EXCELLENT example of customer service. I’m very impressed with your feedback and your willingness to develop a solution that will meet our needs, even before any purchase of your product. Thank you very much for your effort!
— Jayson Vincent - Accident Fund
Like a master carpenter, a software developer also has his/her “toolbox” that they bring along with them, products which have been used in the past that are excellent in quality and are exceptional in performance. They become the indispensable tools-of-the-trade and once found are kept close at hand at all times. Your product is one of those indispensable tools.
— Jeff Tallent - Summit County Ohio

Are you ready to try the powerful EOS Customer Communication Management solution (EOS-CCM)?

EOS-CCM is available on-premise or in the cloud. Click the button below to request access to a trial environment.