high-volume production of documents
and the importance of public standards
In order to reach to an increasingly diverse audience, in recent years the need for cross-publishing support has increased significantly. The EOS Platform can produce documents in most popular formats used today including PDF, HTML5, Word, PowerPoint, and more.
At the same time, data today is scattered throughout the enterprise: customer preferences configured in the customer portal, transactional data stored in a SQL database, and contact information stored in a cloud CRM are just a few examples. This is why the EOS Platform provides significant data integration capabilities, allowing it to retrieve and join data from multiple sources.
This variety of inputs and outputs means complying with any applicable public standards becomes increasingly important in order to ensure that crucial features and capabilities are not overlooked.
Compliance with public standards is not usually what you would expect from High Volume Document Production or Customer Communication Management (CCM) vendors. Ecrion strongly advocates compliance with public standards because of the many important benefits for customers:
- It reduces the chance of vendor lock-in. Customers can switch vendors and reuse their work. Trying to do that with HP, Pitney Bowes, or GMC? Due to proprietary standards, switching from these vendors involves significant costs to port the document templates you have in place.
- Customers can get information from multiple sources on how a features should work and what features should be available. All public standards used in the EOS platform are well documented and information is readily accessible.
The Ecrion Omni System (EOS) platform is compliant with the following public standards: