UI Crash Reporting

   I've been testing the new 2008 Designer for about a week now and have come across some reproducible crash causing bugs in the UI.  This is not to say that I'm unhappy with your product.  I am am in fact intending to purchase as, even with the UI quirks, it still seems to be the best designer on the market.

My question is.. what would be the recommended method to report UI bugs?  Do you have a means to upload a "problem" xfd along with steps required to reproduce the crash?  Will you actively work to squash bugs as/if your users report them in?

Author	Message / View First Unread Post Share Topic Printable Version Delicious Digg Facebook Furl Google Boomarks Google Buzz MySpace Newsvine reddit StumbleUpon Translate Twitter Windows Live Yahoo Bookmarks Topic Search Topic Options Post Reply Create New Topic
slumtrimpet Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Feb 2009 Location: Detroit Posts: 5	Post Options Post Reply Quote slumtrimpet Report Post Quote Reply Topic: UI Crash Reporting Posted: 03 Feb 2009 at 4:31pm
	I've been testing the new 2008 Designer for about a week now and have come across some reproducible crash causing bugs in the UI. This is not to say that I'm unhappy with your product. I am am in fact intending to purchase as, even with the UI quirks, it still seems to be the best designer on the market. My question is.. what would be the recommended method to report UI bugs? Do you have a means to upload a "problem" xfd along with steps required to reproduce the crash? Will you actively work to squash bugs as/if your users report them in?

florinv Members Profile Send Private Message Find Members Posts Add to Buddy List Admin Group Joined: 19 May 2008 Posts: 82	Post Options Post Reply Quote florinv Report Post Quote Reply Posted: 25 Feb 2009 at 12:32pm
	Please send any issues that you encounter to support@ecrion.com You may also want to try the new XF Designer 2009 before submiting bugs.

slumtrimpet Members Profile Send Private Message Find Members Posts Add to Buddy List Newbie Joined: 03 Feb 2009 Location: Detroit Posts: 5	Post Options Post Reply Quote slumtrimpet Report Post Quote Reply Posted: 25 Feb 2009 at 1:45pm
	I'd love to try out a new release. I don't see 2009 on your site though. Can you link it please?