Monthly Archives: March 2018

Engage Makes IT and Operations Managers’ Jobs Easier (Infographic)

IT and Operations Managers

As IT and Operations Managers, you already know your schedule is full before you even get to work. If you’re not already busy updating servers, computers, and other things to keep your company up to date, you’ll more than likely answer dozens of calls, helpdesk tickets … it never stops.

What if there were something that could not only make your company better, but make your job a little easier as well? With Ecrion Engage, you no longer have to wonder if such a magical thing exists. Well, it’s not magic, but it is proven software that allows you to manage document production and distribution flow for your company.

Better Customer Engagement Creates Better Employee Engagement

better customer engagement

The success of your business relies on your customers. That’s easy to understand — no customers, no business. Better customer engagement helps to build a stronger relationship between your business and your customers. Did you know employee engagement is just as important as customer engagement?

There is a great deal of research to show how, no matter the industry, customer satisfaction is deeply connected to greater employee satisfaction, and vice versa. While there are a number of customer engagement solutions out there, they might not address the cornerstone of an engaging customer experience – that is, employees who know the mission, armed with the tools to accomplish a better customer engagement.