Author Archives: Eduard Moraru

Top Reasons Your Customers Might Leave Your Business

why customers leave

The average business loses between 10-25% of their customers every year. While thriving and evolving companies are able to attract new leads to replace normal losses, few focus on understanding why customers leave in the first place. Plus, as it’s roughly five times more expensive to get a new customer than to keep an existing one, this constant […]

Providing The Ultimate User Experience: What You Need To Know About Interactive Document Software

interactive document software

PDF documents are quite popular on both personal and professional levels. They offer the most straightforward format for sharing digital materials such as books and portfolios. However, the standard PDF format seems a bit dull. The need to create better looking documents raises the need to use interactive document software. Nowadays, people are more attracted […]

7 Beautiful Design Document Templates To Use For Your Business In 2019

design document templates

Are you running a startup company? Are you managing a medium to a big-sized firm? Regardless of the size of your business, one thing is certain: you cannot do away without documents. Documentation is integral in any company’s success. It helps you save time and resources 1. It puts your brand in a position that is […]

Claims Processing – How It Can Benefit your Business

claims processing

The insurance industry has a 43% automation potential. The automation might replace or consolidate 25% of insurance workforce by 2025. This is according to a McKinsey Global Institute report 1. As we all know, the insurance industry is quite sensitive. For this reason, it must maintain high accuracy levels. Thus, most claims processes are now automated. […]

How Insurers Can Deliver a Great Digital Experience via CX Strategies

Great Digital Experience via CX Strategies

In the realm of insurance, satisfaction equals sales. Take the automobile sector, for example. Research shows that U.S. auto insurers that provide a best-in-class customer experience generate two to four times1 the new business growth of their counterparts. They also enjoy 30% more profitability. The impetus behind this growth? The same research shows that satisfied insurance […]