Digitizing the insurance industry has been a struggle since the dawn of the Internet. In many ways, the industry is still tied to its 20th Century ways with the agent taking lead and filing cabinets weighing down the landscape of every branch office in America. In the following article, we’re going to look at some of the […]
Author Archives: Isabela
10
Jun
Jun
Your customers have high expectations of your business. Meeting those expectations turns out to be great business. Over 68% of customers 1 are willing to spend more money on a product or service if they know that they will have better service. Effective communication with your customers is going to play a major role in meeting those […]
03
Jun
Jun
About 82% 1 of consumers say that they’ve decided not to work with or buy a product from a company that they were previously enthusiastic about because of poor customer service. No matter the size of your company or the industry that you work within, you know that frequent, straightforward communication with your customers is the […]