Understanding InsurTech | InsurTech & the Claims Process Insurance is an old industry. Like all older industries, you have to become more modern to meet the demands of your customers.
Author Archives: Will C. Franklin
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Apr
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The Control Center | The Need for Automation There’s a better than good chance when you think about all the documents your company generates
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Apr
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1. Self-Service Claims Processing | 2. Proactive Communications | 3. Give Customers What They Want For as long as there has been insurance, there’s been claims processing.
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Apr
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Powerful Banking Statements | Providing Additional Value Creating a great customer experience is paramount to the success of your company, no matter the industry.
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Apr
Apr
DX Cuts Costs | Utility Billing Solutions that Give Customers More It can be easy sometimes for utilities to forget that, usually, the only interaction they have with their customers is through the bills they send.
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Apr
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What Is a CRM? | From Form to CRM | CRM Document Generation Creating high volumes of compliant customer-facing documents can be challenging in a regulation-heavy, fast-paced, customer-centric world.
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Mar
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1. Listen to Customers | 2. Make Communications Informative | 3. Provide a Personal Touch | 4. Personalize Offers for Customers | 5. Ensure the Flow of Communication | 6. Let Them Help Themselves
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Mar
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High Customer Expectations | Understanding the Customer Better Most people within the industry know there are insurance customer experience difficulties. Change is happening, with digital technologies and new ways of
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What Is Document Automation? | What Is Document Assembly? | How Are They Different? | How Are They Connected? | Automating Document Production | Bringing it Together with Document Assembly | Keeping Customers Happy
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Insurance Policy Management System Upgrade Risks | Avoid the Risks It might seem like the most natural thing to do. The world is changing, technology is changing, the wants and needs of your customers