Ecrion 10.5 This release offers a comprehensive view of your customers by allowing you to manage the integration of Ecrion accounts and contracts with other external systems, like Customer Management Systems (CRM). In addition, it brings even more UX improvements to the System Administrator interface. New Features: Users can now configure a dynamic integration between […]
Ecrion 10.0 The theme of this release is customer engagement. Customer engagement is the strongest indicator of future growth: Engaged customers are repetitive buyers, will pick you over your competitors and will spread the word to their friends and families. Defining a customer engagement strategy is a priority for many executives, and yet it is also a […]
End-of-Sale and End-of-Life Announcement – March 2018 – Migration Benefits On March 1st, 2018, Ecrion announced the End-of-Sale and End-of-Life support for several Ecrion products. These solutions had a strong run, some of them for more than a decade. The latest solutions from Ecrion tackle the modern security and architectural challenges of working in the […]
End-of-Sale and End-of-Life Announcement – March 2018 Ecrion announces the end-of-sale and end-of-life dates for the following Ecrion products: XF Server Product Family (XF Rendering Server, XF Ultrascale, XF Express, XF Enterprise, XF Ultimate, XF Professional, etc.) XF Designer Data Architect Data Aggregation Server EOS-P EOS-DA EOS 2.0 XF Desktop The last day to order the […]
Legacy systems carry with them a multitude of problems, including silo applications, redundant data fields, replicated business processes (e.g. from mergers), and dead-end roadmaps. While there are certainly replacements available, ripping out legacy systems is a risky strategy. That brings “change management” to the forefront of strategic planning. Change management is about keeping risk under control as process changes are implemented over time: It is time that carries with it opportunity costs, and it is often the case that change management comes down to a trade off between risk and lost time-to-market.
What if the value of legacy systems was leveraged rather than replaced? Ecrion Engage excels at integration, and can be used to mine the value from legacy systems, and from that, orchestrate the customer-centric journey that moves the KPIs in the right direction.
Ecrion Software is proud to be a sponsor of the Insurance Nexus Customer Engagement Summit this year in Chicago.