As a business leader, you know that workplace efficiency spurs company profitability. That’s why you’re interested in ways to optimize how your organization handles its documents. There are plenty of ways that an enterprise document management software system can save your company time and money. Digital solutions are helping businesses in all industries streamline various […]
08
Jul
Jul
Your company’s relationship with its audience is one of the most important metrics to focus on. In fact, studies have shown that people are far more likely to interact with a brand that they trust than one they don’t. Interacting with your audience isn’t always optimized, though, which may result in you not getting as much out of […]
02
Jul
Jul
Getting Started in Multi-Channel Marketing | Benefits of Multi-Channel Marketing | Managing Customer Communications A full 52% of marketers use three to four channels to connect with unique target audiences. This is a strategy known as multi-channel marketing which spreads your message across several media platforms. With the growing popularity of cross-marketing, if you’re not already participating in multi-channel communications then […]
30
Jun
Jun
In any organization, a database plays a crucial role in holding and managing an entire organization’s data from various functions or departments. With this data in place, organizations and businesses of all sizes can create an array of documents. It is possible to create invoices, NDAs, procurement contracts, after-sales reports, invoices, sales proposals, and more […]
25
Jun
Jun
Research has shown that remote customer service employees demonstrate increased levels of productivity. A study published in the Quarterly Journal of Economics revealed that participants were able to handle 13% more requests per day when working remotely. Aside from increasing productivity, remote working also lowers overheads. However, these gains don’t mean much if your remote customer service team is […]
23
Jun
Jun
You’re responsible for your company’s customer experience management. You recognize that any interaction with an everyday consumer is an opportunity for potential profit. In addition, you want to maximize workplace efficiency for employees working with customers. So, you’re looking to develop a basic invoice template to use as clients hire your business. That way, you […]
18
Jun
Jun
Strong branding is a necessary attribute in order to optimize your company’s sales and resonate with your audience. But, building customer trust is one of the most crucial components of branding that you need to focus on in 2020. It can seem difficult, though, to decide on the best way to go about it. Not sure where […]
16
Jun
Jun
If you’re a customer engagement specialist, these last few weeks may have found you staring at your screen wondering what you can possibly say to your customer base. How do you, as a brand, navigate through a crisis? Maintaining customer relationships has become more important now than ever. Having a strong customer engagement strategy can […]
11
Jun
Jun
There is no doubting the importance of digital transformations. After all, the initial 2020 data is showing 79% of organizations engaging in digital transformation efforts. And no wonder. Digital transformation is giving businesses from a variety of industries the power to match the current technology-fueled pace of their markets. The key to equilibrium between a business’ nature […]
10
Jun
Jun
Workflow and Content Automation (WCA) is an essential component of any organization’s digital transformation efforts. Simply automating the creation and assembly of business-critical documents saves a tremendous amount of time. But when this is integrated into well-designed workflow automation, the entire business process achieves even greater efficiencies. Check out our workflow content automation infographic to […]