It’s no secret that your customers are the lifeline of your business’s profit margins. As a responsible business owner, your top priority is the company’s bottom line. That’s why you need to make the most of every customer interaction with your brand. After all, even experts recognize that positive customer experience is the best thing your business […]
14
Oct
Oct
Anyone remember waiting in line at the AT&T store to get a long-corded phone to hang in the kitchen? Then, spending 3 hours on that phone, calling Sears Customer Support to ask about the Wacky Wall Walkers you ordered 10 weeks ago that were promised in 6-8 weeks? By the time dinner was cooked, and […]
10
Oct
Oct
As a responsible business leader, your top priority is the company’s bottom line. You work hard to optimize productivity and efficiency in the workplace. That’s why, years ago, you invested in legacy software systems. Now, though, it’s time for you to upgrade those systems for an even better digital customer experience. You understand the value […]
08
Oct
Oct
When the challenge is on for your business to start accomplishing more, planning more, and being more productive on a daily basis, it can be a struggle to find the flow that works best for your company. By optimizing the workflow efficiency at your business, your company has the chance to get everything accomplished without forcing yourself to […]
01
Oct
Oct
It’s no secret that first impressions are everything – both in your personal and professional life. And with 59% of customers admitting they won’t return to a business after a negative interaction, the customer experience is key. One mistake many business owners make is looking at their customer experience strategy one-dimensionally. The deal isn’t done the minute your […]
26
Sep
Sep
If your company were a person, what would it look like? What style of clothing would it wear? How would it walk, and where would it be going? Most importantly of all, how would it talk? While your brand will never casually stroll around the street, the truth is that it already talks to your […]
24
Sep
Sep
If you run any kind of business, staying organized is one of the best things you can do. The better you get a handle on the creation and storage of your documents, the better off your company will be. In this regard, you’ll want to invest in an automated document generator that works for you. […]
19
Sep
Sep
Running and operating a law firm is no easy feat in the first place. That’s why you do everything you can to ensure your business’s operations are streamlined and efficient. One good way to accomplish that is by using automated solutions. After all, consider the following statistic regarding the industry of business process automation software. […]
17
Sep
Sep
What would happen to your business if you lost 59% of your customers? Would your reputation ever be able to recover? Would you be able to keep your doors open at all? How long would it take you to rebuild the customer base that you lost? If you don’t prioritize better customer communications and service, you might […]
13
Sep
Sep
In today’s Digital Era, it can be hard to prioritize genuine human connectivity. This is true, in particular, when you’re running a business. As a responsible business owner, you prioritize streamlining operations as much as possible. That’s why you understand the value of software solutions that meet your business’s specific needs. Still, you don’t want […]