If you’re a customer engagement specialist, these last few weeks may have found you staring at your screen wondering what you can possibly say to your customer base. How do you, as a brand, navigate through a crisis?
11
Jun
Jun
There is no doubting the importance of digital transformations. After all, the initial 2020 data is showing 79% of organizations engaging in digital transformation efforts.
10
Jun
Jun
Workflow and Content Automation (WCA) is an essential component of any organization’s digital transformation efforts. Simply automating the creation and assembly of business-critical documents saves a tremendous amount of time.
09
Jun
Jun
As customer expectations rise, the experience a customer has is emerging as a key brand differentiator. Statistics show that brands that provide superior CX generate 5.7 times the amount of revenue than those who don’t.
04
Jun
Jun
Properly communicating with your audience is one of the most important responsibilities that businesses have. As more and more interactions take place online, though, digital communication has become more of a factor than ever before.
29
May
May
The third infographic in our “Know your documents” series covers Ecrion’s interactive document generation capabilities. Find out how you can use the Interactive mode of Ecrion’s document automation software to build customized forms where users can input data.
28
May
May
Statistics state that 37% of businesses in the US now use AI. Additionally, recent reports are also stating that AI poses the potential to increases business profitability rates by 38% by 2035.
27
May
May
Our On-Demand documents infographic, the second infographic in our “Know your documents” series walks you through the features of on-demand customer communications.
26
May
May
According to an IDC survey, 80% of business leaders in HR reported that having different internal systems/applications that do not integrate causes issues around documentation. If you work in HR, you’re probably no stranger to the inefficiencies and administration headaches that revolve around HR paperwork. However, HR departments now have the option to minimize these issues by implementing […]
25
May
May
For our Know Your Documents infographic series, we’ll introduce you to the three different modes of generating customer communications using our document automation solution. The first one covers Batch mode, which is the ideal choice for personalizing a large number of documents in a limited time frame. Check out our batch documents infographic to find […]