What is Digitization? | What is Digitalization? | How They Can Transform Businesses |
1. Automation for Repetitive Tasks | 2. Scan Your Filings | 3. Artificial Intelligence | 4. More Tax Breaks & Lower Tax Bills | 5. Forecast of Future Tax | 6. Quicker Taxes | 7. Transparency & Consistency
1. Communicate | 2. Focus on Collaboration | 3. Training | 4. Executive Adoption | 5. Go Bite-Sized | 6. Invest In CCM | 7. Outsourcing
1. Automation | 2. AI to Aid Workers | 3. Cybersecurity | 4. Personalization | 5. Automated AI Development | 6. Driverless Cars | 7. Facial Recognition | 8. AR Apps | 9. Logistics | 10. Peer-to-Peer Networks | 11. AI-Designed Content
The CCM space is undergoing a significant transition as it moves from on-premise, client-server architectures to multi-tenant cloud applications running serverless environments. Yet not all cloud solutions
In 2020, people expect brand interactions to be focused on their needs. In fact, customers now value personalization more than price, so your company must treat your customers as individuals.
2020 brings some key developments in customer communications. To provide the best possible service to your customers and to get them engaged, you have to keep up with the latest advances in CCM.
What is Personalization in CX? | 1. Personalized CS | 2. Faster Support Handling | 3. Email Marketing Personalization | 4. Personalize your Website | 5. Surveys and Offers | 6. Personalized Recommendations | 7. Predict Future Actions
Synchronous vs Asynchronous Channels | Types of Synchronous Channels | Types of Asynchronous Channels 76% of consumers think business should understand their expectations and needs.
Benefits of CCM Tools | What to Look For in CCM Tools| Types of CCM Tools Customer Communication Management (CCM) tools are software programs.