The Value of CRM | The Value of CCM | The Right CCM Solution CRM software, or customer relationship management, manages your
Customer-Centric Focus | The Internet of Things | Overcoming the Fear of Big Data | Innovating with Insurance Technology | Insurance Technology & Ecrion
The Documents of CCM | The Advantages of Using CCM | CCM Resources You’ve probably heard the phrase or acronym – CCM – many times in meetings. You might have even looked it up
Are We Listening to our Customers? | Questions About Customer Communications Migration When it comes to change within a business, a small minority will embrace it, arms outstretched as if preparing to hug a long lost friend.
1. You Owe Us | 2. We Owe You | 3. We Know You | 4. We Have What You Need | 5. We’re No. 1 It happens to us all, usually every month. Whether it comes to your mailbox or inbox, you’ll still end up getting it.
Don’t Just be Nice, Be Authentic | Let Images Help Tell Your Story | Divide and Conquer Communication is the key to any successful business. The type of communication, however, plays an important part in whether or not it’s successful.
Your Customers Don’t Like You | Your Customers Don’t Have Faith in You | Your Customers Are Tired of Waiting | Your Customers Are Confused | Your Customers Are Taking Their Business to Another Telecom
1. Presence | 2. Automation | 3. Bigger Data | 4. Process Management | 5. Regulation This year, as with every year in the world of insurance, has already brought new technologies,
The Impact of Better Customer Communications | Bridging the Communication Gap | Bring it All together with Ecrion As a businessperson, you’re always looking for more customers.
Customer Communications Management (CCM) technology is meant to help organizations create, distribute, and manage omnichannel communications for greater customer satisfaction,