In the United States alone, the insurance industry writes more than $1 trillion in a single calendar year. This industry is booming because it’s a universal need.
Category Archives: Insurance
16
Jul
Jul
1. Online Policy Purchases | 2. AI for Claims Management | 3. Website Navigation | 4. Omnichannel Support | 5. Toll-Free Helpline | 6. Customer Feedback | 7. Voice Search Technology
26
Jun
Jun
Claims Processing Automation Software | Automation Management System Features | Automatic Processing Benefits The insurance industry has a 43% automation potential. Automation might replace or consolidate 25% of the insurance workforce by 2025.
12
Jun
Jun
1. The Way You’ve Always Done Things | 2. Affording It | 3. Getting Other People on Board | 4. Easing Tensions | 5. Data Solutions | 6. The Full Scope | 7. Failing to Integrate | 8. Regulated Into Compliance
29
May
May
1. Customer Journey Mapping | 2. Client Engagement | 3. Optimizing DX | 4. Personalization | 5. Improving Correspondence | 6. The Power of CCM | 7. Document Automation
22
Apr
Apr
Understanding InsurTech | InsurTech & the Claims Process Insurance is an old industry. Like all older industries, you have to become more modern to meet the demands of your customers.
10
Apr
Apr
1. Self-Service Claims Processing | 2. Proactive Communications | 3. Give Customers What They Want For as long as there has been insurance, there’s been claims processing.
25
Mar
Mar
High Customer Expectations | Understanding the Customer Better Most people within the industry know there are insurance customer experience difficulties. Change is happening, with digital technologies and new ways of
19
Mar
Mar
Insurance Policy Management System Upgrade Risks | Avoid the Risks It might seem like the most natural thing to do. The world is changing, technology is changing, the wants and needs of your customers
13
Mar
Mar
A Shift in Demographics | 24/7 Customer Demand | First Notification of Loss Claims correspondence is at the heart of any property and casualty insurance company.
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