With the upgraded CCM platform, Ecrion is providing a faster, user-friendly customer communication management solution Ecrion announced the release of the latest version of its customer communication (CCM) and customer experience (CX) platform. This release, based on a microservices architecture, also introduces a new suite of digital experience (DX) applications, designed with specific business processes […]
Ecrion Software, a leader in the document production and CCM spaces, today announced it has restructured its Leadership Team in an effort to better align the company as it sees increased global growth. ROCKVILLE, Md., Feb. 5, 2019 /PRNewswire/ — Ecrion Software today announced a restructuring of the company’s leadership team as it sees increased […]
Ecrion Software, a leader in the development and implementation of smart, modern customer communications management software, is pleased to announce a new partnership agreement with TriPartum, a CCM solutions provider based in the United Kingdom. TriPartum joins a growing list of solutions providers that have partnered with Ecrion, that now covers more than 30 countries globally.
This agreement builds on a relationship that dates back 10 years to expand TriPartum’s managed services practice, as well as introduce new sales and marketing workstreams in an effort to jointly acquire new customers.
Ecrion, in association with Cognity, is pleased to announce the successful implementation of a major printing management project for Groupama Asfalistiki, an insurance company in Greece. Groupama insures more than six million customers across 11 countries worldwide. With this project, Groupama has achieved its goals for cost reduction, comprehensive process automation, and increased flexibility in designing and printing personalized documents for its customers.
Working with Groupama to meet its advanced and specific needs, Cognity chose Ecrion’s software, the best-of-breed, next generation customer communications and engagement solution. Using Ecrion, the first phase of the project created the core infrastructure and new processes for printing and customer communications management (CCM) and brought results from the first day of operation.
End-of-Sale and End-of-Life Announcement – March 2018 Ecrion announces the end-of-sale and end-of-life dates for the following Ecrion products: XF Server Product Family (XF Rendering Server, XF Ultrascale, XF Express, XF Enterprise, XF Ultimate, XF Professional, etc.) XF Designer Data Architect Data Aggregation Server EOS-P EOS-DA EOS 2.0 XF Desktop
Ecrion Software is proud to be a sponsor of the Insurance Nexus Customer Engagement Summit this year in Chicago.