Category Archives: Press

News and Press Releases

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Aragon Research Names Ecrion a 2020 Hot Vendor

Aragon Research names Ecrion a 2020 Hot Vendor

Ecrion, a leader in customer communications management, document automation, and customer journey automation, was named by independent research firm, Aragon, as a “Hot Vendor” in its 2020 Hot Vendors in Workflow and Content Automation (WCA) report. The report recognizes four vendors in the WCA space and includes trends and predictions around adoption and innovation in […]

MHC Software Acquires Ecrion Software

MHC Software Acquires Ecrion Software

Combined Company Delivers Enterprise Automation Solutions to 1,300+ Organizations Globally Minneapolis, MN and Rockville, MD – June 22, 2020 – MHC, a leader in enterprise automation software solutions, today announced the acquisition of Ecrion Software, a leading provider of customer communication management (CCM) and customer experience automation (CXA) software and services.  The combined company delivers […]

FinXTech Selects Ecrion for Inclusion on Their Technology Directory for Banks 

Ecrion included in FinXTech's Technology Directory for Banks

Ecrion, a leading provider of customer communications and customer experience automation solutions for banks and wealth management firms across the globe, is pleased to announce its inclusion in FinXTech Connect’s technology partner directory for banks. FinXTech Connect is an online resource for banks of all sizes to find technology companies that provide needed solutions as […]

Ecrion Enhances Its Customer Experience Platform Providing More Customization

ecrion press release

With the upgraded CCM platform, Ecrion is providing a faster, user-friendly customer communication management solution Ecrion announced the release of the latest version of its customer communication (CCM) and customer experience (CX) platform. This release, based on a microservices architecture, also introduces a new suite of digital experience (DX) applications, designed with specific business processes […]

Ecrion Ranked an Overall Global CCM Leader in Mid-Market According to Aspire Leaderboard

Ecrion Aspire Leaderboard

Ecrion is thrilled to announce that it was ranked as a global leader in the mid-market for Customer Communications Management (CCM) by the Aspire Leaderboard, an annually updated vendor comparison tool. The Aspire Leaderboard highlights a number of Ecrion’s strengths, including the flexibility and modularity of the platform.

[Press Release] Ecrion Software Announces Restructuring of Leadership Team

ecrion press release

Ecrion Software, a leader in the document production and CCM spaces, today announced it has restructured its Leadership Team in an effort to better align the company as it sees increased global growth. ROCKVILLE, Md., Feb. 5, 2019 /PRNewswire/ — Ecrion Software today announced a restructuring of the company’s leadership team as it sees increased […]

TriPartum Joins Ecrion’s Growing Stable of Solutions Providers

Ecrion Software, a leader in the development and implementation of smart, modern customer communications management software, is pleased to announce a new partnership agreement with TriPartum, a CCM solutions provider based in the United Kingdom. TriPartum joins a growing list of solutions providers that have partnered with Ecrion, that now covers more than 30 countries globally.

This agreement builds on a relationship that dates back 10 years to expand TriPartum’s managed services practice, as well as introduce new sales and marketing workstreams in an effort to jointly acquire new customers.

Better Together: Visiting Ecrion’s Solutions Partners in Athens, Zurich

Cognity

At Ecrion, we are actively building a strong ecosystem of systems integrators, solution providers, and technology partners to expand into new geographies, verticals, and customer segments. Cognity, our first Strategic Partner at Ecrion, has made tremendous strides in a short period of time, winning new business in insurance with Groupama and telecom (Telekom Romania and COSMOTE, T-Mobile affiliates in Romania and Greece, respectively).

As a trusted advisor to these clients, Cognity’s team has an understanding of the business priorities and a deep bench of technical expertise that allows them to consistently deliver projects on-time and on-budget. The Ecrion implementations for Groupama and Telekom Romania were completed in less than eight weeks from kickoff to production.

Ecrion, Cognity Reduce Operating Costs for Groupama by 33 Percent

Ecrion, in association with Cognity, is pleased to announce the successful implementation of a major printing management project for Groupama Asfalistiki, an insurance company in Greece. Groupama insures more than six million customers across 11 countries worldwide. With this project, Groupama has achieved its goals for cost reduction, comprehensive process automation, and increased flexibility in designing and printing personalized documents for its customers.

Working with Groupama to meet its advanced and specific needs, Cognity chose Ecrion’s software, the best-of-breed, next generation customer communications and engagement solution. Using Ecrion, the first phase of the project created the core infrastructure and new processes for printing and customer communications management (CCM) and brought results from the first day of operation.

[Press Release] End-of-Sale and End-of-Life Announcement – March 2018

ecrion press release

End-of-Sale and End-of-Life Announcement – March 2018 Ecrion announces the end-of-sale and end-of-life dates for the following Ecrion products: XF Server Product Family (XF Rendering Server, XF Ultrascale, XF Express, XF Enterprise, XF Ultimate, XF Professional, etc.) XF Designer Data Architect Data Aggregation Server EOS-P EOS-DA EOS 2.0 XF Desktop