You are a software architect. You are the expert when it comes to software and the software your company uses. The top-level decisions are yours to make, as well as deciding the technical standards your company will use. These might include anything from platforms to software coding standards. While it might seem as though it’s good to be the “king or queen” of your company’s software, you know all too well heavy is the head that wears the crown. Especially when it comes to finding quality customer communications management software.
The good news for you is that, right now, there is software out there that can help make your job as a software architect easier and help your company across the board at the same time.