Total Control of Every Correspondence
Scalable Customer-Centric Approach
Correspondence management in a fully integrated customer communications management solution gives your organization the flexibility to deliver a full range of automated and personal correspondence. With the Ecrion platform, correspondence can be created in-batch, on-demand, or interactively. Documents are automatically populated using customer data, and can incorporate customers’ individual preferences so that correspondence is received in the preferred format and channel. You can also implement complex review and approval processes with your Ecrion solution, as well as automate legal review, and trigger compliance checks. Your organization is in total control of every correspondence.
With customer correspondence, your organization will see an increase in revenue since it takes less time and fewer people to create and send documents. In this case, less is definitely more.
A customer correspondence solution means the likelihood of “human errors” decreases. With Ecrion’s platform, your organization has a Review & Approve feature, so you can rest a little easier.
The complete scalability in customer correspondence management allows for document production in-batch or on-demand, meaning this automated feature saves time, which saves money.
Next-Generation Customer Engagement
Deliver personal and relevant communications across print and digital media channels that are engaging and scalable. Leverage your existing infrastructure investment to deliver a consistent brand experience across the different touchpoints that can build trust and boost loyalty over the entire customer lifecycle.Learn More