Customer Communications Assembled with Care
Automated Assembly of Complex Document Kits
Banks assemble welcome kits on demand for new customers containing account information, starter checks and customized promotional materials. Insurance providers automatically generate policy renewal packets in batch containing policy declarations, insurance cards and regulatory information. Mortgage lenders worldwide assemble complex packages of regulated forms, legal documents and property descriptions. Leaders in these and many other industries face the challenge of full document automation, including the often-overlooked process of document assembly.
Document assembly is one of several critical components of enterprise document automation software. Well-executed customer communications management includes template design, data integration, document generation, document assembly and final distribution to print and/or electronic channels. Whether intended for print, email, interactive on-line, PDF or SMS delivery (or all of the above), individual components of document packages must be quickly and reliably assembled into a cohesive customer communication.
Ecrion’s comprehensive document automation software includes user friendly template design tools, standard API’s for data integration, the industry-leading high-volume document factory, a unique document assembly software module, and multi-channel distribution capabilities.
Controlled Compliance
Establish review and approve workflows for document automation and assembly output, thereby guaranteeing proper oversight and compliance with corporate branding standards and regulatory requirements. Automate transactional review and approval paths based on user-defined criteria to achieve branding and regulatory compliance at a document-by-document level. Collaborate with internal and external partners as the document lifecycle dictates.
Automated Assembly
Render documents based on data gathered from a single or variety of sources and use document assembly to combine them with other documents and assets to generate complete packages. Sample use cases include contracts, policies, new account packets, and welcome packages. Finalize the assembly of those sets and distribute them to print, PDF files, email and more.
Delivered When, Where and How Required
Generate, assemble and deliver customer communications according to individual preferences. Whether on-demand or in batch, efficiently produce required document packages upon request. Distribute final document assemblies to managed print queues, online html presentation layers, and PDF for storage or email distribution. Create personalized document kits in the language, tone and medium chosen by each customer.
Scalable for Changing Demands
Leverage the document production industry’s most scalable solution, built to render and assemble complex document packages while also supporting extremely high-volume generation requirements. Join the leaders in dozens of demanding industries, some of whom produce billions of communications each year. Design and automate documents that contain a single line of text, or one thousand pages or more.
Complex Workflows Simplified
Automate complex communication processes from initial design to generation, assembly and distribution. Define participants, their roles and the workflow associated with customer communication management processes. Bring internal and external stakeholders together to efficiently design communications. Fully automate and orchestrate data collection and aggregation, redlining, review and approval processes, final assembly, distribution and post-delivery activities.
Ecrion Enables Stronger Customer Connections
Organizations worldwide leverage document assembly software by Ecrion to enhance their customer experience, reduce operating costs, and control the inherent risks associated with high volume document automation. Thousands of companies across a broad range of industries ensure compliance with corporate branding and legal standards while establishing genuine connections with their customers—one at a time.
You're in Good Company
Learn why some of the world’s most forward-thinking companies trust Ecrion for their customer communication and engagement needs!
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It’s one thing to talk about what our software does, but we all know seeing is believing. By requesting a free, no obligation demo, you can see for yourself how our solutions can improve not only your customer communications, but your bottom line as well.
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