7 Examples of Employee Communication Best Practices in 2020

Employee Communication Best Practices

1. Communicate Often | 2. Don’t Leave Anyone Behind | 3. Build Strong Relationships | 4. Be Approachable |
5. Internal Communication System | 6. Set Clear Goals | 7. Always Strive to Engage

Establishing a strong level of communication with your employees is crucial when optimizing your productivity. In fact, it’s been proven time and again that employees who have a strong relationship with their superiors work harder on average.

Fortunately, it’s easier to go about this than it may seem.

Let’s explore noteworthy employee communication best practices.

1. Communicate Often

You won’t be able to establish optimal communication between you and your team if you only choose to communicate with them at certain intervals.

For example, many entrepreneurs use yearly reviews or quarterly reports as an opportunity to convey goals and feedback to their team. As you may expect, this can easily lead to your employees misinterpreting what’s required of them or placing too much pressure on them to fill in the blanks on their own.

Best Practice

By communicating with your employees more frequently, you’ll be able to ensure that nobody is left in the dark regarding their role, obligations, and the company’s overall ambitions.

Learn about the Cost of Poor Communication in the Workplace

2. Don’t Leave Anyone Behind

It’s imperative that you ensure you and all of your employees are on the same page at any given time. Otherwise, you won’t be able to attain peak synergy within your team.

This will directly result in suboptimal productivity, which will then affect your overall revenue.

For larger companies, this can be particularly challenging due to the fact that they have such a large volume of employees. But, it’s still essential to develop a way to keep every employee updated on company info and what’s expected of them.

Best Practice

A great way to go about doing so is by asking for feedback from your employees about whether or not they feel they have all of the information they need to be as productive as possible.

3. Prioritize Building Strong Relationships

Unfortunately, you won’t get as far as you intend to if you don’t cultivate a meaningful connection with your employees. This means placing less emphasis on taking a top-down approach and instead prioritizing a two-way connection.

Best Practice

Stimulate communication with your employees. Not only will this allow your company’s workers to voice any concerns that they may have, but you’ll also establish a higher level of trust and transparency.

This will allow communication between you and your employees to occur more seamlessly in the future, which will help prevent many issues before they arise.

Find out more about Team Collaboration Tools and Strategies

4. Be Approachable

The employee-boss dynamic is one that makes many workers uncomfortable. They often feel that asking a question or conveying a need for guidance will only illustrate that they aren’t able to handle their role.

As a result, it’s not uncommon for employees to be too apprehensive to approach their boss with these topics. More often than not, this results in miscommunication that has consequences further down the road.

Best Practice

You (and your company overall) will benefit highly from telling your employees that they can approach you with any concern that they might have. If you have the time, it’s also worth setting predetermined dates or times where employees can come to you for guidance, advice, etc.

Find out how Improving Employee Engagement Boosts Customer Experience

5. Establish an Internal Communication System

To make employee communication as effective as possible, you’ll need to establish an organized internal communication system. Luckily, you have plenty of flexibility when it comes to how you do so.

Best Practice

It’s important to note, though, that you still need to use the appropriate communication channels. For smaller companies, it’s possible to have small meetings or send weekly/monthly emails to handle this obligation.

Larger companies are more likely to have their employees’ voices get lost in the crowd. In these scenarios, it may be worth taking advantage of software that allows you to streamline the communication process between you and your team.

6. Set Clear Goals

As with any business endeavor, having a clear goal is an absolute necessity when it comes to improving communication with your team. This will depend heavily on the size of your business, your industry, etc., but you should always have a primary objective when it comes to fostering engagement with your employees.

Best Practice

Foster engagement by stimulating communication with your employees. This could even be something as simple as having more of your workers approach you on their own about issues or concerns they may have. Or, it could be to improve overall productivity after you hold a certain number of meetings.

Regardless of what your actual ambitions are for your company, your team is far more likely to perform better if you’re able to clearly define their main objectives.

7. Always Strive to Engage

In order to communicate effectively, it’s imperative that you engage with your employees. It’s not uncommon for upper-level management to communicate in a way that’s more along the lines of delivering a speech as opposed to establishing an engaging dialogue.

This is particularly important given that many companies have handfuls of employees who are reluctant to speak their minds about certain topics (or about any subject at all).

Best Practice

One of the best ways to make company discussion more engaging is to create or utilize a platform that employees can use to stay updated on company news. This could include information on things like recent milestones, plans for the upcoming months, or in-depth explanations about long-term goals.

Discover 7 Tips for Effectively Managing a Remote Team

Employee Communication Best Practices Are Crucial to Implement

And they should never be neglected.

The info about employee communication best practices will help ensure that you make the decisions that will benefit your company the most.

Want to learn more about how we can help? Feel free to get in touch with us today to see what we can do.

Customer Communication Buyer's Guide Cover

CCM Buyer's Guide

Jump-start your Customer Communication Management ( CCM ) strategy and begin engaging your customers today with this free guide. Retain your customers and drive more revenue!