Present new patients with online forms to capture personal data, medical history, insurance information, and to confirm identity. Display forms on the patient’s device or computer, or in-office tablets. Dispatch welcome letters and appointment reminders via the patient’s preferred mode (print, electronic). Establish pre-defined touchpoints for new patients and monitor their healthcare journey to ensure proper care.
Home Care Instructions
Leverage pre-defined templates to reduce manual data entry and errors. Provide clear, concise and individualized instructions for both patients and their caregivers. Present healthcare communications in print and/or electronic channels (including email, interactive PDF, SMS) for improved compliance. Empower patients with the self-care information they need to achieve better health outcomes.
Communicate with patients how they want, where they want, and when they want for improved self-care compliance. Create powerful correspondence in their language of choice and using the tone (formal, informal) they prefer. Send healthcare communications in the mode(s) individual patients select (mail, email, PDF, html, and SMS to name a few). Provide interactive documents and forms that engage patients in their own care.
Create and maintain patient records leveraging digital forms presented to users on any available device. Generate, store and distribute healthcare documents on demand and via one or more physical or electronic channels. Produce restricted versions of healthcare records with redacted fields when patient privacy requires. Coordinate care in the best interest of the patient while ensuring proper levels of privacy.