End-of-Sale and End-of-Life Announcement – March 2018
Ecrion announces the end-of-sale and end-of-life dates for the following Ecrion products:
- XF Server Product Family (XF Rendering Server, XF Ultrascale, XF Express, XF Enterprise, XF Ultimate, XF Professional, etc.)
- XF Designer
- Data Architect
- Data Aggregation Server
- EOS 2.0
- XF Desktop
The last day to order the affected products is August 1, 2018. Customers with active service contracts will continue to receive support from the Ecrion Technical Support as shown in Table 1. Table 1 describes the end-of-life milestones, definitions, and dates for the affected product(s). For customers with active and paid service and support contracts, support will be available under the terms and conditions of customers’ service contract.
Table 1. End-of-Life Milestones and Dates
|End-of-Life Announcement Date:||The date the document that announces the end-of-sale and end-of-life of a product is distributed to the general public.||March 1, 2018|
|End-of-Sale Date:||The last date to order the product. The product is no longer for sale after this date.||August 1, 2018|
|End of Maintenance Releases Date:||The last date that Ecrion Engineering may release any final software maintenance releases or bug fixes for the above products. After this date, Ecrion Engineering will no longer develop, repair, maintain, or test the product software. The only exception is Vulnerability/Security issues that will be addressed as shown in the End of Vulnerability/Security Support milestone below.||August 1, 2019|
|End of Vulnerability/Security Support:||The last date that Ecrion Engineering may release bug fixes for Vulnerability or Security issues for the above products.||August 1, 2020|
|Last Date of Support:||The last date to receive applicable service and support for the product as entitled by active service contracts or by warranty terms and conditions. After this date, all support services for the product are unavailable, and the product becomes obsolete.||August 1, 2021|
Product Migration Options
Customers are encouraged to migrate to Ecrion Develop or Ecrion Converse. Information about these products can be found here.
For further information, please contact your client executive.
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