Strategic Guide to CCM

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Strategic Guide to CCM

Maximize customer lifetime value through better communication

Your customer-facing documents are no longer simply “overhead cost.” And no longer are they the sole responsibility of your IT professionals. Customer Communications Management is a high-level, top-down strategy that demands a powerful, conscientious effort on the part of any company that wants to thrive.

With the Ecrion Platform, You Can …

  • Produce up to 100 million pages per day in any of 20+ output formats
  • Automate, generate, and deliver high-volume and ad hoc statements, invoices, publications, reports, and more
  • Target traditional (PDF, email, print) and modern (tablet, mobile, etc.) delivery channels simultaneously
  • Meet and exceed customer demands with interactive communications that your customers can use to dictate personalized views and drill down into their activity
  • Integrate triggers to automatically generate and distribute the appropriate communications
  • Reduce operational costs by saving time and money

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