Tag Archives: legacy

When You Have Legacy Systems, Make Lemonade

legacy systems

Leverage Legacy Infrastructure to Deliver Differentiating Customer Experience

A number of us here at Ecrion traveled to the Insurance Nexus Customer Engagement Summit, where our own Paul Schenkel presented on how our communication and engagement solution leverages legacy infrastructure.  He shared three different examples, from three different markets (construction management, health care, and hospitality), where Ecrion’s customers combined our platform with legacy business processes to deliver data-driven and personalized communications in pursuit of customer-centric experiences.