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Vodafone Case Study

How Vodafone is Using Ecrion Studio & Ecrion Engage to Improve Customer Experience

Vodafone launched an initiative to deliver simple, familiar, consistent, and clear one-to-one communications to its customers via a unified tone of voice strategy. Ecrion’s solution provided Vodafone the governance and flexibility it needed to implement this strategy.

With the Ecrion Platform, You Can …

  • Produce up to 100 million pages per day in any of 20+ output formats
  • Automate, generate, and deliver high-volume and ad hoc statements, invoices, publications, reports, and more
  • Target traditional (PDF, email, print) and modern (tablet, mobile, etc.) delivery channels simultaneously
  • Meet and exceed customer demands with interactive communications that your customers can use to dictate personalized views and drill down into their activity
  • Integrate triggers to automatically generate and distribute the appropriate communications
  • Reduce operational costs by saving time and money